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May 17, 2018

Metro-CVS partnership is back on track: Retailer agrees to continue selling SmarTrip cards!

Metro and CVS Health agreed Monday to save a decade-old partnership and continue the sales of SmarTrip cards in the Washington region’s 200 CVS stores, preserving a service used by thousands of commuters — many of them bus riders.

Earlier this month, CVS warned Metro that it planned to discontinue the SmarTrip sales and the service that allows area commuters to reload their fare cards at its stores. CVS said last week that its decision was prompted by Metro’s slow response to repairing faulty SmarTrip equipment at its stores and was made after months of negotiations that went sour.

Metro Board Chairman Jack Evans said he met with CVS executives early Monday to settle the differences and reached an agreement that would allow the service to continue.

“We are back in business,” Evans (D-Ward 2) said in an interview. “I just met with officials from CVS and worked out any problems that we had between Metro and CVS. They have agreed to continue the service as it is.”

 

For details, please see the news release:

https://www.washingtonpost.com/news/dr-gridlock/wp/2018/05/14/metro-cvs-partnership-is-back-on-track-retailer-agrees-to-continue-selling-smartrip-cards/?noredirect=on&utm_term=.a9caed2a3386